Appointment / Salon information
Children - For Health, Safety and insurance reasons, we request that you do not bring children into the salon, unless they are having a treatment
Deposits - A 50% deposit is required for treatments / pamper packages costing £50.00 or more and lasting more than 2 hours & must be paid 48 hours prior to treatment, once a deposit has been received a refund cannot be given
Mobile Phones - For your own relaxation, we ask that you switch off your mobile phone during treatments
Appointments - Please be on time for your appointment & like wise we will endeavour to keep to appointment times
Cancellations / Charges - If you are unable to keep your appointment time, please give 24hrs notice, clients will be charged for their appointment should you fail to turn up
Gift Vouchers - All gift vouchers are valid for 6 months from the date of issue & cannot be carried over to a later date once the voucher has expired. Gift vouchers cannot be refunded. Gift vouchers against the cost of retail items. If you do not use the full amount shown you will be issued with a credit note for the remaining balance, change cannot be given. If you do not wish to have the treatment shown on the gift voucher you may use it towards another treatment of the same value.
All gift vouchers purchased online or via telephone will be post out 1st class recorded delivery, within 48 hours once a payment has been recieved & cleared. Postage charge will be applied.
Pre Treatment Advice
Arrive 5/10 minutes early - You may be asked to fill out a consultation from prior to your treatment
Understand your Treatment - Speak to your Therapist before your treatment, don't be afraid to ask questions regarding your treatment & it's benefits
Allergies - Do mention to your Therapist any allergies you may have or any oils that you may be sensitive to.
Shower beforehand - A quick shower before you arrive for your treatment can help you unwind and also make the treatment more relaxing
Eat lightly - Try not to eat a big meal before or after any type of massage treatment
Natural Beauty (Sale) Ltd T/A Natural Beauty, Company Director Victoria Kinsey
Website designed & created by Victoria Kinsey April 2006 All rights reserved©